Question 1

Do you only work with first responders and military?

Accepted Answer

No. NOVA Readiness is open to everyone. While we have specialized experience supporting first responders, military personnel, veterans, healthcare workers, EMS, dispatch, corrections, and public safety communities, services are also available to civilians, families, professionals, leaders, and individuals navigating stress, trauma, anxiety, burnout, relationship strain, or major life transitions.

Question 2

What does NOVA Readiness help with?

Accepted Answer

Common focus areas include trauma counseling, anxiety counseling, stress and burnout counseling, depression, grief, moral injury, operational stress, hypervigilance, relationship strain, identity shifts, and major life transitions — for both high-stress professionals and individuals navigating everyday challenges.

Question 3

Do you offer virtual therapy?

Accepted Answer

Yes. NOVA Readiness offers virtual mental health counseling for clients located in Pennsylvania, including residents of Philadelphia and surrounding communities. Sessions are confidential and conducted through a secure, HIPAA-aligned platform.

Question 4

Do you accept insurance?

Accepted Answer

NOVA Readiness currently operates as a private-pay practice. We can provide documentation that you may submit to your insurance provider for potential out-of-network reimbursement. Please reach out through the contact page to discuss rates and options.

Question 5

Who founded NOVA Readiness?

Accepted Answer

NOVA Readiness was founded by Philip Singh, M.S.Ed., a pre-licensed mental health counselor pursuing licensure as a Licensed Professional Counselor (LPC) in Pennsylvania. Philip brings lived experience from public safety and a clinical foundation rooted in trauma-informed, culturally competent care.

Question 6

What is the Tactical Readiness Approach?

Accepted Answer

The Tactical Readiness Approach is NOVA's framework for delivering mental health care that meets people where they are. It blends evidence-informed clinical practice with cultural fluency for high-stress professions — recognizing operational stress, cumulative trauma, identity shifts, and the values that drive mission-oriented lives — while remaining accessible and welcoming to civilians, families, and anyone seeking trauma-informed support.

Question 7

How do I schedule a consultation?

Accepted Answer

You can request a confidential consultation through the contact page. Inquiries are reviewed personally and typically receive a response within one to two business days.

Question 8

What should I do in a crisis or emergency?

Accepted Answer

NOVA Readiness is not a crisis service and does not provide emergency response. If you or someone you know is in immediate danger, call 911. For mental health crisis support in the United States, call or text 988 to reach the Suicide & Crisis Lifeline, available 24/7. Veterans can press 1 after dialing 988 to reach the Veterans Crisis Line.

Frequently Asked Questions

01Do you only work with first responders and military?

02What does NOVA Readiness help with?

03Do you offer virtual therapy?

04Do you accept insurance?

05Who founded NOVA Readiness?

06What is the Tactical Readiness Approach?

07How do I schedule a consultation?

08What should I do in a crisis or emergency?